Warning: Do Not Use The Offline Assistant Company – Update 8.21.16

All content contained inside this video is a matter of public record and cause #2016-519, 740 here in Lubbock Texas and does not violate any privacy or trademark issues.

All parties involved were in the United States at the time of this dispute and as such this content cannot and should not be removed or restricted (say in Ireland for example) without court paperwork per YouTube Policy.

All court paperwork should originate from the United States as that is where Kevin has sued my company.

All statements made in the video are the opinion of Tim Castleman, Castleman Consulting LLC President and should not be taken as factual without doing your own proper due diligence.

Finally, hug a lawyer, they need it.

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Ep. 51: Two Drink Tim Podcast – Being Sued For A Million Bucks By The Offline Assistant Company

Tim talks about being left for dead in Montreal, and how he is being sued for a million bucks by Kevin O’Connor & The Offline Assistant Company

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Ep. 50: Two Drink Tim Podcast – Fathers Day / AirBnB Nightmare

Tim talks about trying not to get murdered at his first AirBnB, Father’s Day, and other forgotten holidays for men.

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Ep. 49: Two Drink Tim Podcast – Ryan Levesque Ask Intensive

Tim talks about his recent trip to Austin for Ryan Levesque’s Ask Intensive, hotel wake up calls, and name drops a bunch of cool people.

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Ep. 47 – Two Drink Tim Podcast – Schools Out For Summer!

Tim talks about the summer and his plan to Neflix and Chill himself over the next three months.

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Ep. 45 – Two Drink Tim Returns – For Real This Time, No Seriously, Like For Real Real

Two Drink Tim returns and he has missed you.

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ClickFunnels Review & ClickFunnels Bonus Offer

Get access to ClickFunnels immediately by clicking here

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I’ve never shared this with anyone, it’s not available to buy at any price and the only way you get it is by grabbing your copy of ClickFunnels through my link.

With this I’ll share 5 different lead generating strategies you can use immediately to start getting new clients for yourself or for others. I’ll share exactly what I would do and how I would approach people to help them with their funnels or just get paid to create them all for them.

If you’ve ever considered working with local businesses, other online marketers, or companies you really enjoy – this is for you.

OH and you’ll never have to pick up the phone to prospect for new work (unless you want to)

Total Bonus Value: $6,685

Grab all these bonuses plus immediate access to ClickFunnels by clicking here

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Ep. 44: Two Drink Tim Podcast – Grady Spencer

This week I share a recent chat I had with Grady Spencer (of Grady Spencer and The Work). Grady shares his perspective on life, the music business, and the work necessary to become successful in all areas of your life. He also talks about his self produced EP which can be downloaded for free here: http://www.timreallylikes.com/grady

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Grab This Free Album & Get This Lesson For Free

First, go get this damn EP from Grady Spencer of Grady Spencer and the Work.

Go grab it here:

It’s an acoustic, self recorded EP that just sounds amazing. I love acoustic albums because as much as I love the music the bands adds to an song, I love being able to hear the lyrics and the licks from the lead singer.

It’s 100% free and only cost you an email address. Don’t worry, Grady recently performed a show in my town and forgot all his merch to sell after the show. He’s not going to spam you to death.

Don’t worry, I can wait …

Back now, isn’t it awesome?

Once you grab the EP, it’s time for the lesson.

I asked Grady what he used to record the EP and doing some checking on the equipment he listed the setup would run about $1000 to $1500.

(I know poor musician will stop reading here. Listen this business takes money, so smoke a little less weed, do a few jobs, or ask your existing fan base to help you out to raise the cash – plus it’s a write off).

He’s using Noisetrade, which is a free service for artist to use to head spread the word.

Basically, you upload your music, tell people about it and then they can download it for free or leave a tip.

The band gets the email list, Noisetrade takes 20% of all tips (but they handle everything else for the artist – collecting the list, hosting the album, etc).

It’s really, really smart.

Here’s something even smarter.

Take that email list and upload it to Facebook so when your new album gets released you can create a custom audience and target them directly on Facebook.

Want to be even smarter?

Ok, do this.

Find bands that sound like or people associate with the current band.

So in Grady’s case, take the bands right from his Noisetrade page:

OtherBands

Target those bands and their fans on facebook and send them to download this EP.

When they do, you build your email list and following, without having to pick up a guitar or play a dive bar (although they are awesome to see live music in) to do so.

So for this investment a band could:

1. Build a brand new email list (to market to down the road when the full album is released).
2. Target other, similar bands and their fans to download the EP, building an email list … to market to them down the road.

I’ll even give you a turbo tip – if I were Grady, I’d find a guitar, an amp, or something musical, offer it for free as part of a giveaway to build an email list.

I’ve actually done this for a band and within two weeks we had a bigger fan page than they did AND a few hundred new email subscribers. All for about $5 per day.

But before you do any of that … go get this album and if you liked this article tip the band. I get nothing for it, but you get the karma of supporting amazing music:

PS: Any band wanting some help with this or other marketing stuff reach out to me, I love helping bands grow. And yes, I’ll be more than happy to help you out Grady when you get done reading this.

GradyNoise

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My Frustrating GearBest & PayPal Experience

On November 10th, 2015 I placed a PRE-ORDER for a new computer with GearBest.

GB1

The PRE-SELL was going to end on November 20th, 2015 and then I could expect my computer to ship within 3 to 5 business days.

On November 20th, 2015, GearBest charged my Paypal account for the computer and sent me an email telling me that they would be shipping my computer within 3 to 5 Business Days.

GB2

When I had not received any tracking or shipping information from them by November 25, 2015 I reached out to them via their customer support desk.

According to Marva, they actually did not have the product in stock yet (even though they processed payment for it on the 20th) and they advised me to wait another 7 to 15 days for THEM to get the laptop I had ordered and then ship it to me.

GB3

When I wrote them back and told them that I didn’t understand how they couldn’t understand the demand for an item (you know, since they were taking pre-orders for it and knew how many to order) and that I wanted them to offer me a discount or upgrade my shipping to overnight they went silent and no longer returned my emails.

I reached out to them on 11/28. 12/1, 12/2, and 12/3 with no response.

On 12/1 I told them I needed to hear from them by 12/2 or refund my money.

When I heard nothing from them, on 12/3 I wrote them and asked them to refund my money.

GB4

I never heard anything from GearBest, so this is when I decided to involve PayPal.

I opened the dispute on 12/4 with PayPal and explained the entire situation to them.

GB5

I even went the added step of creating a PDF with all my emails and info about this transaction but guess what, PayPal wouldn’t let me attach it to the claim. It turns out you can only add documents IF PayPal asks you, not if you want to be proactive.

Well wouldn’t you know, the second I created the claim I got GearBest’s attention again and they finally started responding to me again.

They tell me that they STILL don’t have the product in stock and that they would be offer me a full refund (which I already requested) and request again from them.

GB6

But then something strange happens – I get a DHL notification of shipment from GearBest and they provide me a tracking number – AFTER I’VE REQUESTED A REFUND AND OPENED A DISPUTE.

So just a quick recap:

I ordered from them on Nov 10th
They charged me on Nov 20th (with nothing in stock)
I requested a refund from them on Dec 2nd
They created a shipping label on Dec 4th

I again contact GearBest and PayPal several times over the following week to get a refund. I get no response from GearBest (emails 12/5. 12/8. 12/9).

I finally hear from GearBest on 12/12/15 telling me that they had already shipped my computer (even though DHL showed nothing except a shipping label) that day and that they couldn’t refund me.

So I called DHL on 12/12/15 they said that NOTHING had been shipped and that only a label had been created. They had zero record of any shipment and only that the label had been created.

I call PayPal to inform them of this on the 12th and they tell me, despite me asking for a refund on 12/2/15 and despite the fact that NOTHING had been shipped to me, the fact they gave me a tracking number meant I needed to give them until the 14th to ship me my product or they would refund my product.

He actually told me that he wanted to close the claim for me but that he couldn’t and the only division that could help me didn’t work weekends.

December 14th comes – NOTHING HAPPENS.

So I wake up today, December 15th and guess what – the DHL website finally shows some movement on my order and I should get it on the 21st.

So what’s the problem?

Well – I asked for a refund BEFORE they created the shipping label.
They had my 4 refund request and ignored them all.
PayPal said even with that information, there is nothing they could do because they created a tracking number and that if the item wasn’t shipped by the 14th they would close the claim.

Here’s where it gets real fun.

So now I have a computer coming to me, that I didn’t want, that I requested a refund on prior to them shipping and now PayPal tells me there is nothing they can do to help me because the vendor did what they were supposed to.

Except they didn’t.

They took my money on the 20th, without having a product in stock and charged me for it. Then they ignored my 4 refund request, created a shipping label and took an additional 11 days to ship me the computer that I told them 4 different times I didn’t want.

Instead of helping me, PayPal is saying there is nothing they can do because despite everything above, the vendor shipped the product, even knowing everything above, PayPal was going to side with the vendor on this.

If fact the PayPal rep told me the only thing I could do is refuse the shipment and then they MIGHT be able to refund me my money.

So now, the only option I have to get my money back (guess that refund and dispute WAY before this didn’t matter) spend an entire day waiting for DHL to show up and hope to catch them so I can refuse a shipment.

All I can conclude from this entire process is this:

GearBest is a joke. They don’t actually send you the products you ordered when they say they will, they pre-charge your account even if they don’t have the product in stock and then when you request a refund, they ignore your request and then string you along with a shipping label that does nothing.

PayPal is 100% ok with this business practice (pre-charging my account with no product in stock) and even if you have WRITTEN PROOF asking for a refund from the vendor they do not want it.

They also are ok with keeping a claim open for 10 days with no movement and if they tell you they are going to close a claim on a certain date, they don’t.

Then if the vendor does send you something (even after you request a refund and open a dispute), IT’S ON YOU to wait for the product to arrive, refuse it and then go to PayPal to try and get your money back.

So far I’ve sent close to a dozen emails and called PayPal 5 different times on this issue NOT to mention the time it took me to write this post and call PayPal again about it.

If you value your time, do not order from GearBest and I would use your credit card over PayPal so you can actually get someone to help and respond to your issues.

BTW Paypal if you’re reading this here is proof of every conversation I had requesting the refund from GearBest that I TRIED to send to you, but you weren’t interested in.

I also have every call to you (except my last one) recorded if you want to hear those as well.

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